❓ Frequently Asked Questions
What is the lead time for samples?
The sample lead time is typically 7-10 working days.
What is the standard production lead time?
Normally, production takes 35 days after the final confirmation of the artwork.
What are your payment terms?
We require a 30% deposit, with the remaining balance due before shipment and after inspection.
Is customized logo printing available?
Yes, we accept customized logo printing for your orders.
What is the warranty period for your products?
We provide a warranty period of 1 to 2 years.
How can I obtain a price quote?
We usually provide a quote within 24 hours of receiving an inquiry (excluding weekends and holidays).
Sophia Electric Appliance
