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Frequently Asked Questions
Are you a factory or trading company?
We are one of the biggest trading companies, and we also have our own factory. ODM/OEM customization is available.
Can I get some samples?
Yes, sample orders are available and will be delivered within 10 days. The cost of the samples will be refunded when placing a bulk order.
How about the shipping cost?
If your goods are not large, we can send them via express delivery (FedEx/DHL). For large orders, we arrange shipping by sea. Please provide the quantity so we can quote the cost for you.
How do I customize my own product?
We provide OEM/ODM services. Please contact us with your ideas. For logos, prepare files in PDF, AI, or PNG format for a digital mockup.
Can I visit your company and showroom?
Yes, you are warmly welcome to visit us at any time. We have spacious showrooms available. Please contact us to coordinate your visit.
What is the typical lead time for bulk orders?
Lead times depend on order volume and customization requirements. Generally, standard bulk orders are processed within 30 days.