Q1: Why choose our products?
Our products feature low MOQ and high quality. We accept OEM and Trade Assurance orders to ensure your purchasing security.
Q2: Can I customize the logo and packaging?
Yes, the listed price is for the standard model. Please contact us for details regarding custom logo printing and personalized packaging options.
Q3: What is the production lead time?
For stock items, we deliver in 3-7 days. Custom orders usually take 20-45 days, depending on the total order quantity.
Q4: What are the available payment terms?
We accept TT, LC, and Trade Assurance payments. If you have other specific payment needs, please discuss them with our team.
Q5: How long does shipping take?
Air/Express shipping takes approximately 7-10 days. Sea freight usually takes 15-45 days depending on the destination port.
Q6: How do you handle product quality concerns?
We have a professional after-sales department dedicated to solving 100% of quality problems, ensuring a safe and smooth cooperation.
Sophia Electric Appliance
