Frequently Asked Questions
Q1: What is the lead time?
Sample: 3-5 days; In stock: 15-20 days; Large order: 20-25 days, according to quantity.
Q2: Is it all right to make customers' own brand name?
Yes, it is perfectly fine to make your own brand name via our customization service.
Q3: Are samples available for testing?
Yes, of course. After placing a sample order, you can typically receive it within 3-7 days.
Q4: Why buy directly from the factory?
By removing middlemen, we provide factory-direct supply which ensures competitive pricing, high quality, quick delivery, and professional service.
Q5: How do I place an order?
1. Sample approval. 2. Client makes 30% deposit or opens LC. 3. PP sample approval & testing. 4. Mass Production. 5. Arrange shipment. 6. Documentation handling. 7. Balance payment. 8. Release of goods.
Q6: Do you accept custom designs?
We offer comprehensive OEM and ODM services. Our professional design team can take your ideas, logos, and text to create finished files for your confirmation.
Sophia Electric Appliance
