■ Frequently Asked Questions
1. What type of coffee can I use with the KC311 model?
The KC311 is designed for use with coffee pills (capsules) and single-serve K-cup styles, supporting a versatile 3-in-1 brewing system.
2. What is the power rating and voltage compatibility?
The machine operates at a powerful 1000W. We provide both US 120V and EU 220-240V versions to suit different regional power standards.
3. How many cups of coffee can it prepare at once?
The machine has a capacity range of approximately 11-15 cups, making it suitable for both household and small office environments.
4. What materials is the coffee maker made of?
The unit is constructed using high-quality ABS and Stainless Steel, ensuring durability and a modern aesthetic.
5. Is there a warranty provided with the purchase?
Yes, we offer a 1-year warranty on this coffee maker and provide free spare parts as part of our after-sales service.
6. Can the color of the coffee maker be customized?
Standard models come in black, but we do offer customized color options to meet specific brand or aesthetic requirements.