Basic Info.
Frequently Asked Questions
Q1. Are you a manufacturer or a trading company?
A: We are a professional manufacturer specializing in intelligent packing solutions.
Q2. Which kind of products do you offer?
A: We provide Fully-Automatic and Semi-Automatic One-stop Intelligent Packing Solutions, including Vacuum packing machines, weighing scales, and Robot Palletizers.
Q3. Do you accept custom designs?
A: Yes, OEM and ODM business is welcomed. We have a professional development team to design items according to your specific needs.
Q4. Can you offer oversea service?
A: Yes, our engineers are available to provide technical service and support overseas.
Q5. How about the guarantee period?
A: We provide a one-year guarantee for the entire machine.
Q6. What is your lead time or delivery time?
A: Typically 20-40 days after receiving the deposit, depending on the order requirements.
Sophia Electric Appliance
