Frequently Asked Questions
Q1: Can I place a sample order?
Absolutely! You are welcome to place a sample order for thorough evaluation. We also encourage mixed samples to better suit your needs.
Q2: What is the Minimum Order Quantity (MOQ)?
We offer great flexibility. Most products are in stock with a low MOQ, starting at just 1 piece for sampling purposes.
Q3: What are the shipping options and delivery times?
We ship via reliable carriers like DHL, UPS, FedEx, or TNT, typically arriving in 3-5 days. Airline and sea shipping options are also available for larger orders.
Q4: How do I proceed with an order?
Simply share your requirements with us. We will provide a personalized quote, arrange secure payment, and immediately proceed with production.
Q5: Is logo customization available?
Yes, we provide customization services. Send us your design, and we will expertly incorporate your logo onto the product.
Q6: What is the warranty coverage?
Our coffee machines come with a comprehensive one-year warranty, ensuring quality assurance and professional support for your purchase.