Our Advantages & Service
One Year Guarantee: Comprehensive coverage for peace of mind.
Spare Parts: Prepared and shipped together with equipment.
Tech Support: Specialized after-sale team for technical guidance.
Fast Feedback: Rapid solutions provided for all inquiries.
Frequently Asked Questions
Q1: Are you a manufacturer and do you offer OEM/ODM services?
Yes, we are a professional manufacturer with extensive experience in bakery and coffee equipment. OEM & ODM services are fully available to meet your specific requirements.
Q2: What payment methods do you accept?
We accept various payment terms including Secure Payment, Credit Card, T/T (Bank Transfer), Western Union, Money Gram, and PayPal.
Q3: What is the warranty period for the coffee machines?
We provide a 1-year warranty for spare parts to ensure the reliable operation of your equipment.
Q4: How are shipping costs calculated?
Shipping costs depend on the method chosen: Sea (nearest port), Air (nearest airport), or Express (direct address). We will provide a precise quote via our forwarders.
Q5: Is the boiler material safe for food use?
Absolutely. Our machines use thick 304 stainless steel boilers, which are food-grade, corrosion-resistant, and highly durable.
Q6: Does the machine operate quietly in a commercial environment?
Yes, the machine features a built-in 150W motor and a silent Italian rotary pump designed specifically for quiet operation in cafes and restaurants.
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