Frequently Asked Questions
Can we negotiate the price based on quantity?
Certainly. We offer different prices for different order quantities (e.g., 500, 1,000, and 10,000 pieces). Please contact us for a specific quote.
Is it possible to receive a sample?
Yes, we can offer one sample for free. However, the buyer is responsible for the freight costs or providing a courier account (DHL/FedEx/TNT).
Do you accept product customization and logo printing?
Yes, we accept customization. We can print your logo according to your design drawings and customize shapes, frosting, or silk-screening.
What is the Minimum Order Quantity (MOQ)?
If we have the items in stock, any quantity is acceptable. If not in stock, the standard MOQ is 30,000 pieces.
How do you ensure quality control during production?
We provide production process updates and quality inspection videos or photos before delivery to ensure everything meets your standards.
What is your delivery lead time and payment method?
Items in stock ship within 7 days; regular orders take 15-20 days. We accept payment via T/T, L/C, and PayPal.