❓ Frequently Asked Questions
1. What is your product range and expertise?
We are a leading supplier of salt and pepper mills, PET containers, glass spice containers, oil bottles, and various houseware items. We provide high-standard quality products and customized services for special needs.
2. How do you guarantee the quality of the grinders?
We maintain strict quality control by always providing a pre-production sample before mass production and conducting a final inspection before every shipment.
3. Why should we choose your products over other suppliers?
With years of experience in grinder design and production, we offer innovative, high-quality designs. We are preferred by major FMCG companies worldwide for our excellent service and quick turnaround times.
4. What delivery and payment terms do you accept?
Accepted delivery terms include FOB, CFR, CIF, EXW, DDP, DDU, and Express Delivery. Our standard payment term is T/T with a 30% deposit, and the balance before delivery.
5. Can I get samples before placing a bulk order?
Yes, we provide samples for free. Customers only need to pay for the freight fee. VIP clients also receive free samples of our new arrivals.
6. Do you offer OEM/ODM or customized logo services?
Absolutely. Both OEM and ODM services are available. We can customize colors according to Pantone and accept customized logos to meet all your specifications.