Frequently Asked Questions
What is the typical lead time for samples?
The lead time for samples is approximately 7-10 working days.
How long does the standard production process take?
Normally, production takes 35 days after all artwork and specifications are confirmed.
What are the accepted payment terms?
We require a 30% deposit, with the remaining balance due after inspection and before shipment.
Is it possible to have a customized logo printed on the machine?
Yes, customized logo printing is fully acceptable.
What is the warranty period for this coffee maker?
The product comes with a warranty of 1 to 2 years.
How quickly can I receive a price quote?
We typically provide quotations within 24 hours of receiving an inquiry (excluding weekends and holidays).
Sophia Electric Appliance
