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Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a manufacturer with over 10 years of establishment. We offer competitive pricing paired with high-quality production standards.
How do you ensure product quality control?
Quality control is a critical link in our process. We strictly monitor every stage of production, and all products undergo full testing before being packaged for shipment.
Can I request samples to check the quality?
Yes, we provide samples for quality verification. While customers are responsible for the initial sample cost, these fees are refunded upon the placement of a formal order.
What is the estimated delivery time?
In-stock items can be shipped the next day. For customized orders, the typical lead time is 15 days after the deposit is received.
What are your standard payment terms?
We accept TT (30% deposit and 70% balance payment upon receipt of the BL copy) or L/C at sight.
Is OEM service available for products?
Yes, OEM services are fully available. You can provide your logo or specific design requirements for customization.